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Start up a Command Prompt (cmd.exe) and run the `service_tag.vbs` script to get something like this:Ĭ:\Documents and Settings\Administrator\Desktop>service_tag.vbs 127.0.0. Wscript.Echo strComputer & ": " & objSMBIOS.SerialNumber Set colSMBIOS = objWMIService.ExecQuery ("Select * from Win32_SystemEnclosure") Some systems such as Red Hat and CentOS don't support the '-s' option so these system may need to do something a little tricky (it will probably print twice):ĭmidecode | grep -extended-regexp Serial]Number:]*!\\" & strComputer & "\root\cimv2") Look up product by Service Tag Linux dmidecode -s system-serial-number The Dell Service Tag is a base-36 integer. The Express Service Code is simply the base-10 decimal integer version of the Dell Service Tag. The Dell Service Tag is related to the Express Service Code. This can be done without rebooting from the command-line of both Linux and Windows.

so you can query the BIOS for the Service Tag. It turns out that Dell puts the Service Tag in the BIOS. Luckily, you can get the Dell Service Tag from a machine remotely. This can be a pain in the ass if you didn't realize how critical this number is and didn't include it in your inventory of your servers. Administrators do not add individuals to these access groups and do not add members to the AD Groups so that the agreement with legal team regarding the separation of duties is maintained.In order to talk to Dell about equipment you bought from them you need the Dell Service Tag which is a 7-character string of capital letters and numbers that is printed on a tiny brown sticker somewhere on the front or back of the machine. See 'Finding Information for Your Computer' on page 5 for an example of the express service code and service tag numbers. Approved Active Directory (AD) Groups are added in these SupportAssist Tech Console access groups by the administrator. your Express Service Code and Service Tag Number below and then contact Dell from the same location as your computer.